Last updated 10 October 2026
Delivery
Drwup OS is a digital product, so there's nothing to ship. After you pay, Razorpay emails your receipt straight away. Your download link and setup guide are emailed automatically to the address you used at checkout, usually within a few minutes.
If nothing arrives within an hour, check your spam folder, then email drwupos@gmail.com with your payment ID and we'll resend it.
Setup help and refunds
Email us within 7 days of buying if Drwup OS won't run on your computer. We'll help you set it up. If it still won't run, we refund you in full.
Because the files are digital and yours to keep once delivered, we don't refund a change of mind.
How refunds are paid
Approved refunds go back to the original payment method through Razorpay, usually within 5 to 7 working days, depending on your bank.
Cancellations
Drwup OS is a one-time purchase, so there's no subscription to cancel. Your Claude subscription is managed with Anthropic.